Puzzle ITC - Notice history

System Under Maintenance

Operational

OpenShift 4 Cluster cloudscale.ch - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025
Under maintenance

Puzzle Website (puzzle.ch) - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Mail - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Rocket.Chat - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Taiga - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

PuzzleTime - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Wiki - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Puzzle SSO (Keycloak) - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

CodiMD - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

OpenProject - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Nextcloud - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

PuzzleSkills - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

GitLab - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Jenkins - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Quay (registry.puzzle.ch ) - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Harbor (harbor.puzzle.ch) - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Grafana - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Puzzle News Site (news.puzzle.ch) - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Cryptopus - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Artifactory - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

SonarQube - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Puzzle Meet - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Zammad (help.puzzle.ch) - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Sentry - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

CardDAV - Under maintenance

95% - uptime
Jan 2025 · 84.79%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Webmail - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Argo CD - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Youtrack - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

OKR - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Vault - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Loki - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

LDAP - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Puzzle Docs (docs.puzzle.ch) - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Odoo - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Netbox - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

PostgreSQL - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025
Under maintenance

Network Office-Bern - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Network Office-Zürich - Under maintenance

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Google Meet Hardware - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Telephone Setup - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025
Operational

cloudscale.ch - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Amazon AWS - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Notice history

Mar 2025

Replacement of Firewall
  • Completed
    29. March 2025 at 15:24
    Completed
    29. March 2025 at 15:24

    The firewall migration has been completed successfully.

    If you observe further outages, please report them via the usual channels.

  • In progress
    29. March 2025 at 8:0
    In progress
    29. March 2025 at 8:0
    Maintenance is now in progress
  • Planned
    29. March 2025 at 8:0
    Planned
    29. March 2025 at 8:0

    We are planning a replacement of our core OPNSense installation at our Bern site.

    We expect several interruptions to in- and outbound network connectivity for our main office and the VPN endpoint.

/sys Wartungsfenster
  • Completed
    27. March 2025 at 20:38
    Completed
    27. March 2025 at 20:38

    Our monthly maintenance has concluded and our services are available as usual.

  • In progress
    27. March 2025 at 17:0
    In progress
    27. March 2025 at 17:0
    Maintenance is now in progress
  • Planned
    27. March 2025 at 17:0
    Planned
    27. March 2025 at 17:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

    Additionally we will do a significant update to our Artifactory server beginning at 17:00.

    Artifactory will be inacessible for a prolonged duration.

Gitlab CI Dagger update
  • Completed
    25. March 2025 at 16:18
    Completed
    25. March 2025 at 16:18
    Maintenance has completed successfully.
  • In progress
    25. March 2025 at 16:0
    In progress
    25. March 2025 at 16:0
    Maintenance is now in progress
  • Planned
    25. March 2025 at 16:0
    Planned
    25. March 2025 at 16:0

    Wir werden Dagger zu 0.17.1 updaten

OpenShift 4 Monthly Maintenance
  • Completed
    24. March 2025 at 19:32
    Completed
    24. March 2025 at 19:32
    Maintenance has completed successfully.
  • In progress
    24. March 2025 at 17:0
    In progress
    24. March 2025 at 17:0
    Maintenance is now in progress
  • Planned
    24. March 2025 at 17:0
    Planned
    24. March 2025 at 17:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

OpenShift 4 Monthly Maintenance
  • Completed
    24. March 2025 at 7:15
    Completed
    24. March 2025 at 7:15

    Maintenance is not made until the evening

  • In progress
    24. March 2025 at 5:0
    In progress
    24. March 2025 at 5:0
    Maintenance is now in progress
  • Planned
    24. March 2025 at 5:0
    Planned
    24. March 2025 at 5:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

Feb 2025

/sys Wartungsfenster
  • Completed
    27. February 2025 at 19:29
    Completed
    27. February 2025 at 19:29
    Maintenance has completed successfully.
  • In progress
    27. February 2025 at 17:0
    In progress
    27. February 2025 at 17:0
    Maintenance is now in progress
  • Planned
    27. February 2025 at 17:0
    Planned
    27. February 2025 at 17:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

PuzzleTime Version 2.14
  • Completed
    27. February 2025 at 15:17
    Completed
    27. February 2025 at 15:17

    Update erfolgreich abgeschlossen.

  • In progress
    27. February 2025 at 15:5
    In progress
    27. February 2025 at 15:5

    Wir beginnen nun das Release von PuzzleTime v2.14 auf PROD.

  • Planned
    27. February 2025 at 15:0
    Planned
    27. February 2025 at 15:0
    We are planning for a scheduled maintenance during that time.
OpenShift LPG1 Cluster MTU Migration
  • Completed
    28. February 2025 at 15:50
    Completed
    28. February 2025 at 15:50
    Maintenance has completed successfully.
  • Planned
    26. February 2025 at 13:0
    Planned
    26. February 2025 at 13:0

    To be able to connect a remote worker node to the cluster, we will test setting the MTU of the overlay network to 1400 bytes. The cluster will reboot all nodes sequentially.

    The production cluster IS NOT affected.

OKR Deploy
  • Completed
    25. February 2025 at 8:30
    Completed
    25. February 2025 at 8:30
    Maintenance has completed successfully
  • In progress
    25. February 2025 at 6:30
    In progress
    25. February 2025 at 6:30
    Maintenance is now in progress
  • Planned
    25. February 2025 at 6:30
    Planned
    25. February 2025 at 6:30
    We are planning for a scheduled maintenance during that time.
OpenShift 4 Monthly Maintenance
  • Completed
    24. February 2025 at 20:0
    Completed
    24. February 2025 at 20:0
    Maintenance has completed successfully
  • In progress
    24. February 2025 at 17:0
    In progress
    24. February 2025 at 17:0
    Maintenance is now in progress
  • Planned
    24. February 2025 at 17:0
    Planned
    24. February 2025 at 17:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

Jan 2025

Nextcloud disk resizing
  • Completed
    30. January 2025 at 20:0
    Completed
    30. January 2025 at 20:0
    Maintenance has completed successfully
  • In progress
    30. January 2025 at 19:30
    In progress
    30. January 2025 at 19:30
    Maintenance is now in progress
  • Planned
    30. January 2025 at 19:30
    Planned
    30. January 2025 at 19:30

    We will be performing maintenance on our Nextcloud instance to increase the disk capacity. To achieve this, we need to convert the partition table scheme on the affected disk. Nextcloud will be unavailable for approximately 15 to 30 minutes.

Login with SSO not possible
  • Resolved
    Resolved

    I config change did its magic. Login via SSO is possible again

  • Identified
    Identified

    A solution to fix this is being rolled out soon. Unfortunately a short interruption of quay is necessary to do the fix.

  • Investigating
    Investigating

    Currently you are not able to login into our Quay Container Registry using Puzzle SSO. LDAP still works.

    We are investigating the issue.

OpenShift 4 Monthly Maintenance
  • Completed
    27. January 2025 at 19:39
    Completed
    27. January 2025 at 19:39
    Maintenance has completed successfully.
  • In progress
    27. January 2025 at 17:0
    In progress
    27. January 2025 at 17:0
    Maintenance is now in progress
  • Planned
    27. January 2025 at 17:0
    Planned
    27. January 2025 at 17:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

Carddav Offline
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are currently not investigating this incident. We put everything we have into the Tonne and build it up from scratch again. Stay tuned!

/sys Wartungsfenster
  • Completed
    23. January 2025 at 21:8
    Completed
    23. January 2025 at 21:8

    Our monthly maintenance has concluded and our services are again available as usual.

  • In progress
    23. January 2025 at 17:0
    In progress
    23. January 2025 at 17:0
    Maintenance is now in progress
  • Planned
    23. January 2025 at 17:0
    Planned
    23. January 2025 at 17:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Jan 2025 to Mar 2025

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